FAQs


What's included in the smart backpack?

As standard for £59.99, you receive the Smart Backpack and 10,000mAh powerbank with universal USB cable. This is everything you need to carry and charge your tech on the go. 

What extra's can I buy?

Added extras include GPS tracking and a stainless steel water bottle, both of which can be added via the store and at the checkout. 

How quick is shipping and how much does it cost?

All orders are dispatched via 1st class recorded delivery via UKMail. 

All deliveries to the UK are free.

Europe costs £7.50, rest of the world is £10. 

What is your returns policy?

If you are not 100% satisfied with your order then you can return the goods for a full refund or exchange. Our policy allows returns up to 30 days of purchase. 

Returns address:

Powertrip, 62 Foxglove Way, Northwich, Cheshire CW9 7XS

How many times can the powerbank charge a smartphone?

The 10,000mAh powerbank can typically charge a smartphone up to 4x from empty, depending on make and model. 

Is the backpack waterproof?

Yes the backpack is water resistant.

What makes the backpack 'anti-theft'?

The zips to the main compartment of the backpack cannot be accessed without the wearer taking off the backpack. The outside of the backpack is also slash proof. 

Can I contact Powertrip?

Sure please either email : nick@powertripbag.com or call 0161 660 6373